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Fundo
he Community Trust Index (CTI) is a measurement tool used by the Zimbabwe Red Cross to assess and monitor the level of trust in their work. It evaluates trust across multiple dimensions, including competencies such as reliability, technical proficiency, and experience, as well as values such as ethics, integrity, and transparency. The United States Agency for International Development (USAID) Bureau for Humanitarian Assistance (BHA) implemented its Risk Communication and Community Engagement (RCCE) Immunization project in this context. The Community Trust Index survey was conducted from November 28 to December 3, 2023, in Shamva and Mazoe Districts, Mashonaland Central Province. This page presents key results and findings from the survey.
Liderar: Zimbabwe Red Cross
Partners: IFRC África, Solução de Verdade Terrestre
Overall ScorePontuação do índiceA pontuação geral é a média das pontuações de competências e valores. As pontuações de competências e valores são a média aritmética das pontuações de cada subdimensão. As pontuações das subdimensões são geradas a partir da média ponderada das taxas de resposta às questões relativas a cada subdimensão, utilizando as ponderações a seguir.
Resultados
The Zimbabwe Red Cross Society (ZRCS) conducted a Community Trust Index Survey to understand the community's perception of their work. This assessment aimed to evaluate the level of trust the community has in the organization, gather any criticisms or feedback the community may have about the association, and assess the effectiveness of ongoing projects in addressing prevailing community issues. It will also help determine whether the community feels included and heard in the planning and execution of these projects.
Confiança da comunidade por perfil populacional
Respondents were asked about their trust in the Zimbabwe Red Cross Society (ZRCS), the organization's competency in project implementation, fairness in aid distribution, and their personal encounters with the ZRCS. This information offers a comprehensive understanding of ZRCS's operations and public perception based on community profiles and interactions with the organization.
Voluntários
Volunteers are individuals who actively participate in various Zimbabwe Red Cross programs, initiatives, or projects.
Pessoas recebendo apoio
Individuals who directly receive benefits or support from Zimbabwe Red Cross programs, such as social welfare, healthcare, or education initiatives.
Outros
Individual who do not receive benefits or support from Zimbabwe Red Cross programs or engaged with the Zimbabwe Red Cross in general
Percepções de confiança da comunidade
under development
Note: questions related to Transparency, Neutrality and Independence have been reformulated to match with local context:
- Overall
- Voluntários
- Beneficiaries
Competências
Valores
Análise geográfica
under development
Competências
3 melhores
Parte inferior 3
Valores
3 melhores
Parte inferior 3
Descobertas
under development
Amostragem
População
- Todos os entrevistados
- Homens
- Mulheres
Região
Grupo de idade
Limitações
Compreendendo a estrutura analítica do índice de confiança da comunidade
O Índice de Confiança Comunitária, desenvolvido pela Unidade de Envolvimento e Responsabilidade Comunitária (CEA) da FICV, é uma ferramenta baseada em evidências para medir e aumentar a confiança entre as organizações humanitárias e as comunidades que servem. O Índice de Confiança Comunitária é medido através de Competências e Valores.