Argentina 
Ecuador 
Mongolia 
Nepal 
Filipinas 
Tuvalu 
Zambia Zimbabue
Antecedentes
he Community Trust Index (CTI) is a measurement tool used by the Zimbabwe Red Cross to assess and monitor the level of trust in their work. It evaluates trust across multiple dimensions, including competencies such as reliability, technical proficiency, and experience, as well as values such as ethics, integrity, and transparency. The United States Agency for International Development (USAID) Bureau for Humanitarian Assistance (BHA) implemented its Risk Communication and Community Engagement (RCCE) Immunization project in this context. The Community Trust Index survey was conducted from November 28 to December 3, 2023, in Shamva and Mazoe Districts, Mashonaland Central Province. This page presents key results and findings from the survey.
Líder: Zimbabwe Red Cross
Partners: IFRC África, Ground Truth Solution
Modules
Overall ScoreÍndice de PuntuaciónLa puntuación global es la media de las puntuaciones de competencias y valores. Las puntuaciones de competencias y valores son la media aritmética de las puntuaciones de cada subdimensión. Las puntuaciones de los subdimensiones se generan a partir de la media ponderada de los porcentajes de respuesta a las preguntas relativas a cada subdimensión, utilizando las siguientes ponderaciones.
Resultados
The Zimbabwe Red Cross Society (ZRCS) conducted a Community Trust Index Survey to understand the community's perception of their work. This assessment aimed to evaluate the level of trust the community has in the organization, gather any criticisms or feedback the community may have about the association, and assess the effectiveness of ongoing projects in addressing prevailing community issues. It will also help determine whether the community feels included and heard in the planning and execution of these projects.
Confianza comunitaria por perfil de población
Respondents were asked about their trust in the Zimbabwe Red Cross Society (ZRCS), the organization's competency in project implementation, fairness in aid distribution, and their personal encounters with the ZRCS. This information offers a comprehensive understanding of ZRCS's operations and public perception based on community profiles and interactions with the organization.
Voluntarios
Volunteers are individuals who actively participate in various Zimbabwe Red Cross programs, initiatives, or projects.
Personas que reciben apoyo
Individuals who directly receive benefits or support from Zimbabwe Red Cross programs, such as social welfare, healthcare, or education initiatives.
Otros
Individual who do not receive benefits or support from Zimbabwe Red Cross programs or engaged with the Zimbabwe Red Cross in general
Percepciones de confianza de la comunidad
under development
Note: questions related to Transparency, Neutrality and Independence have been reformulated to match with local context:
- Overall
- Voluntarios
- Beneficiaries
Competencias
Valores
Análisis geográfico
under development
Competencias
Tres primeros
Tres inferiores
Valores
Tres primeros
Tres inferiores
Recomendaciones
under development
Muestreo
Población
- Todos los encuestados
- Hombres
- Mujeres
Región
Grupo de edad
Limitaciones
El índice de confianza comunitaria
El Índice de Confianza Comunitaria, desarrollado por la Unidad de Responsabilidad y Participación Comunitaria (CEA) de la Federación Internacional, es una herramienta basada en evidencia para medir y mejorar la confianza entre las organizaciones humanitarias y las comunidades a las que sirven. El Índice de Confianza Comunitaria se mide a través de Competencias y Valores.