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Contexte
he Community Trust Index (CTI) is a measurement tool used by the Zimbabwe Red Cross to assess and monitor the level of trust in their work. It evaluates trust across multiple dimensions, including competencies such as reliability, technical proficiency, and experience, as well as values such as ethics, integrity, and transparency. The United States Agency for International Development (USAID) Bureau for Humanitarian Assistance (BHA) implemented its Risk Communication and Community Engagement (RCCE) Immunization project in this context. The Community Trust Index survey was conducted from November 28 to December 3, 2023, in Shamva and Mazoe Districts, Mashonaland Central Province. This page presents key results and findings from the survey.
Resp: Zimbabwe Red Cross
Partners: FICR Afrique, Ground Truth Solution
Overall ScoreScore d'indiceLa note globale est la moyenne des notes de compétences et de valeurs. Les scores de compétence et de valeurs sont la moyenne arithmétique des scores de chaque sous-dimension. Les scores des sous-dimensions sont générés à partir de la moyenne pondérée des taux de réponse aux questions relatives à chaque sous-dimension, en utilisant les pondérations suivantes.
Résultats
The Zimbabwe Red Cross Society (ZRCS) conducted a Community Trust Index Survey to understand the community's perception of their work. This assessment aimed to evaluate the level of trust the community has in the organization, gather any criticisms or feedback the community may have about the association, and assess the effectiveness of ongoing projects in addressing prevailing community issues. It will also help determine whether the community feels included and heard in the planning and execution of these projects.
Confiance communautaire par audience
Respondents were asked about their trust in the Zimbabwe Red Cross Society (ZRCS), the organization's competency in project implementation, fairness in aid distribution, and their personal encounters with the ZRCS. This information offers a comprehensive understanding of ZRCS's operations and public perception based on community profiles and interactions with the organization.
Bénévoles
Volunteers are individuals who actively participate in various Zimbabwe Red Cross programs, initiatives, or projects.
Personnes bénéficiant d’un accompagnement
Individuals who directly receive benefits or support from Zimbabwe Red Cross programs, such as social welfare, healthcare, or education initiatives.
Autres
Individual who do not receive benefits or support from Zimbabwe Red Cross programs or engaged with the Zimbabwe Red Cross in general
Perceptions de la confiance de la communauté
under development
Note: questions related to Transparency, Neutrality and Independence have been reformulated to match with local context:
- Overall
- Bénévoles
- Beneficiaries
Compétences
Valeurs
Analyse géographique
under development
Compétences
Plus haut
Plus bas
Valeurs
Plus haut
Plus bas
Résultats
under development
Échantillonnage
Population
- Tous les répondants
- Hommes
- Femmes
Région
Tranche d'âge
Limites
Quel cadre pour décrire la confiance communautaire ?
L'indice de confiance communautaire, développé par l'équipe Community Engagement and Accountability (CEA) de la FICR, est un outil basé sur des données pour mesurer et renforcer la confiance entre les organisations humanitaires et les communautés qu'elles servent. L'indice de confiance communautaire est mesuré à travers deux dimensions : Compétences et Valeurs.