Mongolia

Antecedentes

The Community Trust Index (CTI) is a measurement tool used by Mongolian Red Cross to assess and monitor the level of trust in their work with communities across the country. It evaluates trust in multiple dimensions including competencies such as reliability, technical proficiency and experience, and values such as ethics, integrity, and transparency. The community index was conducted in 12 provinces using a mixed approach.

Líder: Mongolia Red Cross
Partners: Federación Internacional Asia Pacífico, solución Ground Truth

National level

Overall Score
Índice de PuntuaciónLa puntuación global es la media de las puntuaciones de competencias y valores. Las puntuaciones de competencias y valores son la media aritmética de las puntuaciones de cada subdimensión. Las puntuaciones de los subdimensiones se generan a partir de la media ponderada de los porcentajes de respuesta a las preguntas relativas a cada subdimensión, utilizando las siguientes ponderaciones.

Resultados

With support from the regional CEA team, the Mongolian Red Cross conducted a mixed methods survey to measure perception of trust among service recipients and broader community from 15th to 28th December 2023. The questionnaire was administered across 6 provinces (out of 24), gathering data from 1557 respondents to ensure representative sampling.

Understand Trust in Mongolia

Explore the following contextual analysis aims to provide a comprehensive understanding of the factors influencing the current situation in Mongolia.

Conoce más

Confianza comunitaria por perfil de población

The Community Trust Index in Mongolia indicates a positive overall score of 7.45 (out of 10). The scores for MRCS service recipients and volunteers are notably high, with 8.22 and 8.14 respectively. However, the score among non-beneficiaries (6.66) suggests that there is potential for improvement in engagement and effective communication with this group.
At the same time, the high score on competencies (7.61) reflects that the MRCS's efforts are well-perceived and contribute to maintaining a high level of trust among target populations. The values score of 7.29 further underscores the organization's commitment to its principles and mission.

Voluntarios

Volunteers are individuals who actively participate in various Mongolia Red Cross programs, initiatives, or projects.

Personas que reciben apoyo

Individuals who directly receive benefits or support from Mongolia Red Cross programs, such as social welfare, healthcare, or education initiatives.

Otros

Individual who do not receive benefits or support from Mongolia Red Cross programs or engaged with the Mongolia Red Cross in general

Percepciones de confianza de la comunidad

  • Overall
  • Voluntarios
  • Beneficiaries
Competencias
Valores

Análisis geográfico

Más datos

Competencias
Tres primeros
Tres inferiores

Valores
Tres primeros
Tres inferiores

Recomendaciones

Muestreo

Población

  • Todos los encuestados

  • Hombres

  • Mujeres

Región

Grupo de edad

Limitaciones

98% of the respondents mainly speak Khalkha Mongol at home; 20% of the respondents also speak other languages.

Comprensión del marco analítico del índice de confianza comunitaria

El Índice de Confianza Comunitaria, desarrollado por la Unidad de Responsabilidad y Participación Comunitaria (CEA) de la Federación Internacional, es una herramienta basada en evidencia para medir y mejorar la confianza entre las organizaciones humanitarias y las comunidades a las que sirven. El Índice de Confianza Comunitaria se mide a través de Competencias y Valores.