Mongólia

Fundo

The Community Trust Index (CTI) is a measurement tool used by Mongolian Red Cross to assess and monitor the level of trust in their work with communities across the country. It evaluates trust in multiple dimensions including competencies such as reliability, technical proficiency and experience, and values such as ethics, integrity, and transparency. The community index was conducted in 12 provinces using a mixed approach.

Liderar: Mongolia Red Cross
Partners: IFRC Asia Pacific, Ground Truth Solution

National level

Overall Score
Pontuação do índiceA pontuação geral é a média das pontuações de competências e valores. As pontuações de competências e valores são a média aritmética das pontuações de cada subdimensão. As pontuações das subdimensões são geradas a partir da média ponderada das taxas de resposta às questões relativas a cada subdimensão, utilizando as ponderações a seguir.

Resultados

Institucional

With support from the regional CEA team, the Mongolian Red Cross conducted a mixed methods survey to measure perception of trust among service recipients and broader community from 15th to 28th December 2023. The questionnaire was administered across 6 provinces (out of 24), gathering data from 1557 respondents to ensure representative sampling.

Understand Trust in Mongolia

Explore the following contextual analysis aims to provide a comprehensive understanding of the factors influencing the current situation in Mongolia.

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Confiança da comunidade por perfil populacional

The Community Trust Index in Mongolia indicates a positive overall score of 7.45 (out of 10). The scores for MRCS service recipients and volunteers are notably high, with 8.22 and 8.14 respectively. However, the score among non-beneficiaries (6.66) suggests that there is potential for improvement in engagement and effective communication with this group.
At the same time, the high score on competencies (7.61) reflects that the MRCS's efforts are well-perceived and contribute to maintaining a high level of trust among target populations. The values score of 7.29 further underscores the organization's commitment to its principles and mission.

Voluntários

Volunteers are individuals who actively participate in various Mongolia Red Cross programs, initiatives, or projects.

Pessoas recebendo apoio

Individuals who directly receive benefits or support from Mongolia Red Cross programs, such as social welfare, healthcare, or education initiatives.

Outros

Individual who do not receive benefits or support from Mongolia Red Cross programs or engaged with the Mongolia Red Cross in general

Percepções de confiança da comunidade

Overall
Voluntários
Beneficiaries

Competências

Valores

Análise geográfica

Mais dados

Competências

3 melhores

Parte inferior 3

Valores

3 melhores

Parte inferior 3

Descobertas

Amostragem

População

Todos os entrevistados
Homens
Mulheres

Região

Grupo de idade

Limitações

98% of the respondents mainly speak Khalkha Mongol at home; 20% of the respondents also speak other languages.

Compreendendo a estrutura analítica do índice de confiança da comunidade

O Índice de Confiança Comunitária, desenvolvido pela Unidade de Envolvimento e Responsabilidade Comunitária (CEA) da FICV, é uma ferramenta baseada em evidências para medir e aumentar a confiança entre as organizações humanitárias e as comunidades que servem. O Índice de Confiança Comunitária é medido através de Competências e Valores.

Quadro analítico