Philippines

Contexte

The Community Trust Index (CTI) is a measurement tool used by Philippines Red Cross to assess and monitor the level of trust in their work with communities across the country. It evaluates trust in multiple dimensions including competencies such as reliability, technical proficiency and experience, and values such as ethics, integrity, and transparency. The community index was conducted in 24 provinces using a mixed approach.

Resp: Philippines Red Cross
Partners: IFRC Asia Pacific, Ground Truth Solution

National level

Overall Score
Score d'indiceLa note globale est la moyenne des notes de compétences et de valeurs. Les scores de compétence et de valeurs sont la moyenne arithmétique des scores de chaque sous-dimension. Les scores des sous-dimensions sont générés à partir de la moyenne pondérée des taux de réponse aux questions relatives à chaque sous-dimension, en utilisant les pondérations suivantes.

Résultats

Historically, trust in the government and institutions in the Philippines has fluctuated, influenced by political events, economic conditions, and social issues.

Understand Trust in Philippines

Explore the following contextual analysis aims to provide a comprehensive understanding of the factors influencing the current situation in Philippines.

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Confiance communautaire par audience

The Community trust in the Philippines Red Cross can vary among different population groups, including volunteers, beneficiaries, and the general population. The following charts present the overall score among these profiles.

Bénévoles

Volunteers are individuals who actively participate in various Philippines Red Cross programs, initiatives, or projects.

Personnes bénéficiant d’un accompagnement

Individuals who directly receive benefits or support from Philippines Red Cross programs, such as social welfare, healthcare, or education initiatives.

Autres

Individual who do not receive benefits or support from Philippines Red Cross programs or engaged with the Philippines Red Cross in general

Perceptions de la confiance de la communauté

It's important to note that community trust in the Red Cross is a complex and multifaceted concept. It is influenced by a range of factors beyond the population groups above, such as competencies or ethical values. The following charts explain which factors is contributing to the Community Trust Index in the Philippines.

  • Overall
  • Bénévoles
  • Beneficiaries
Compétences
Valeurs

Analyse géographique

Compétences
Plus haut
Plus bas

Valeurs
Plus haut
Plus bas

Résultats

Strengthen transparency within the Red Cross Society is essential to maintain a high level of trust with communities. This requires a strategic and multi-faceted approach. Some critical considerations are already in place within the PRCS such as training on ethics and accountability which ensure a good transparency knowledge of the institution. However, improving transparency perception at community level requests additional community engagement actions.

  • Communication Strategy

    Develop a clear and comprehensive communication strategy that outlines how information will be disseminated with communities for improving transparency and accountability. This includes defining communication channels, frequency of updates, and the types of information that will be shared.

  • Feedback Mechanisms

    Reinforce and socialize existing feedback mechanism that allows communities to provide feedback but also access to action taken based on their feedbacks.

  • Public Participation in Decision-Making

    Consider involving the public in certain decision-making processes, such as selecting projects or allocating resources. This can enhance transparency and public trust.

Échantillonnage

Population

  • Tous les répondants

  • Hommes

  • Femmes

Région

Tranche d'âge

Limites

The survey sample is designed only in Albay, Cotabato, Lanao del Sur, Masbate, Sulu, Surigao del Norte, and Tawi-Tawi where the COVID-19 vaccination rates is low.

Quel cadre pour décrire la confiance communautaire ?

L'indice de confiance communautaire, développé par l'équipe Community Engagement and Accountability (CEA) de la FICR, est un outil basé sur des données pour mesurer et renforcer la confiance entre les organisations humanitaires et les communautés qu'elles servent. L'indice de confiance communautaire est mesuré à travers deux dimensions : Compétences et Valeurs.