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About us

Community Engagement and Accountability:

The Community Engagement and Accountability Team at the International Federation of Red Cross and Red Crescent Societies (IFRC) is dedicated to fostering meaningful connections with communities around the world. Our mission is rooted in the fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

With a diverse team comprising passionate individuals from various backgrounds, cultures, and expertise, we strive to empower communities to become more resilient, self-reliant, and prepared for emergencies and disasters. Through collaboration, dialogue, and partnership, we work alongside communities to understand their unique needs, challenges, and strengths.

We believe in listening to the voices of communities, valuing their knowledge and wisdom, and co-creating solutions that are sustainable and culturally relevant to ensure trust, inclusivity and respect with the communities we serve. 
To learn more about our work and initiatives, visit our website at https://communityengagementhub.org/

Understanding The Community Trust Index Analytical Framework

The Community Trust Index, developed by the IFRC Community Engagement and Accountability (CEA) Unit, is an evidence-based tool to measure and enhance trust between humanitarian organizations and the communities they serve. The Community Trust Index is measured through Competencies and Values.

Contact Us

We welcome the opportunity to connect with you and explore ways to collaborate. Whether you’re a community member, organization, or stakeholder interested in community engagement, disaster preparedness, or humanitarian action, we invite you to reach out to us. For general inquiries or partnership opportunities, please contact us at [email address].

Thank you for your interest in the Community Engagement Team at IFRC. Together, we can make a difference in the lives of communities worldwide.

Alexandra Sicotte Levesque

CEA Manager alexandra.sicottelevesque@ifrc.org

Gefra Fulane

CEA Research & Capacity Strenghtening Coordinator gefra.fulane@ifrc.org

Vincent Turmine

CEA Data Senior Officer vincent.turmine@ifrc.org