Tuvalu

This Community Trust Index evaluates institutional trust in the Tuvalu Red Cross Society (TRCS) through competencies and values, assessing perceptions across several subdimensions that drive overall trust perception. By identifying strengths and areas for improvement, it aims to enhance community engagement and inform policy decisions. Ultimately, the insights gained will foster a more cohesive and trusting environment, contributing to Tuvalu’s sustainable development and collective well-being.

Key insights
INST

Communities report very high trust in the Red Cross.

INST

Transparency remains the main area for improvement.

INST

Engagement strengthens trust.

Overall Score
Index scoreThe overall score is the average of the competences and values scores. The competency and values scores are the arithmetic mean of the scores for each sub-dimension. The sub-dimension scores are generated from the weighted average of the response rates to the questions relating to each sub-dimension, using the following weightings.

Modules

Institutional

The survey was conducted by the Tuvalu Red Cross Society (TRCS) during the summer of 2023. TRCS volunteers administered the survey, which focused on questions related to trust as part of the Building Trust project. The survey reached 150 respondents across the Funafuti islands. A representative sample of households were randomly selected based on the Funafuti Island map and zoning, using a single-stage cluster sampling approach.

Findings

The driver analysis shows that trust in the Tuvalu Red Cross is consistently strong across both organizational competencies (8.75) and values (8.60). Communities particularly recognize the organization for its responsiveness, capability, relevance, neutrality, and integrity, all of which received scores above 8.9. These results suggest that the Red Cross is widely viewed as an effective, reliable, and principled actor that delivers services fairly and responds to community needs.

Differences across demographic and engagement groups are generally modest, reflecting a broadly positive perception across the sample. Older respondents and individuals who have engaged with the Red Cross through donations, support, or feedback tend to report somewhat higher trust levels. Some geographic variation is visible between communities, although these findings should be interpreted cautiously given the relatively small sample size (n=150). Overall, the results point to a strong foundation of trust, with transparency and openness emerging as the main areas where further improvements could strengthen community confidence.

INSIGHTS
Communities report very high trust in the Red Cross.
Strong scores for responsiveness, capability, and neutrality indicate confidence in the Red Cross's ability to act effectively and fairly.
Transparency remains the main area for improvement.
Transparency, openness, and kindness received the lowest scores, suggesting a need for clearer communication and accountability.
Engagement strengthens trust.
People who had interacted with the Red Cross hrough support, donations, or feedback generally reported higher trust levels

Contact


Lead

Tuvalu Red Cross Society

Partners

IFRC Asia Pacific

Population

  • All Respondents

  • Men

  • Women

Region

Age Group

Export charts

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A representative sample of households were randomly selected based on the Funafuti Island map and zoning, using a single-stage cluster sampling approach.