Nepal Mozambique
Background
The Community Trust Index assesses trust in the Mozambique Red Cross (CVM), with a focus on early warning and anticipatory action. It explores community perceptions, key drivers of trust, and engagement with early warning systems. The results below highlight strengths, gaps, and opportunities to improve preparedness, participation, and community resilience.
Modules
Overall ScoreIndex scoreThe overall score is the average of the competences and values scores. The competency and values scores are the arithmetic mean of the scores for each sub-dimension. The sub-dimension scores are generated from the weighted average of the response rates to the questions relating to each sub-dimension, using the following weightings.
Early Warning
The samples were taken at random in the two districts of Buzi and Chigubo, which are often hit by floods, cyclones and droughts. The groups were divided up based on age, gender and education level. There were also different groups for different areas to make sure that all types of people were included.
The Mozambique Red Cross (CVM) did the survey in March 2025 as part of the Community Trust Index initiative. CVM gave out the questionnaire, which asked people what they thought about trust in the community and how well the Early Warning System worked. This was all part of the Building Trust project. In total, 1,690 people over 18 from the two districts were asked questions, and this gave us some interesting information about how people trust each other in places in Mozambique that are often hit by disasters.
Score by Pillar
Community trust by population profile
This chart compares scores across both Pillars (Warning Dissemination & Communication and Preparedness & Response Capabilities) based on three types of prior engagement: awareness of EWS, interaction with CLGRR, alongside respondents with no such engagement (“Others”).
Perceptions of community trust
For Warning Dissemination & Communication, the strongest dimensions are Responsiveness (8.86), Effectiveness (8.82), and Inclusiveness (8.40), indicating high confidence in the quality and timeliness of communications. Participation (7.90), Awareness (7.71), and Transparency (7.36) score slightly lower but remain strong overall. Feedback (7.16) is the lowest-rated dimension within this category, suggesting opportunities to strengthen mechanisms for receiving and integrating community input.
In Preparedness & Response Capabilities, Awareness (8.58) and Inclusiveness (8.40) receive the highest ratings, followed by strong scores in Effectiveness (7.91), Responsiveness (7.51), and Participation (7.48). Transparency (7.33) and Feedback (7.07) are comparatively lower, representing potential areas for enhancement but still falling within generally positive performance levels.
- Overall
- People informed
- People engaged
Pillar 1
Pillar 2
Pillar 3
Pillar 4
Socio-Economic Factors
This chart shows the Community Trust Index scores across different socio-demographic factors. Each bar represents the trust score for a specific factor, making it easy to compare trust levels among different groups.
Geographic analysis
Sofala and Buzi show notably higher scores across both pillars, while Gaza and Chigubo perform comparatively lower.
Findings
under development
Sampling
Population
- All Respondents
- Men
- Women
Region
Age Group
Limitations
The sample shows some deviations from the population structure across districts, with Buzi under-represented and Chigubo over-represented compared to official figures. Differences are also observed in age and gender distribution. While younger age groups are broadly consistent with the population, there is a slight over-representation of older respondents, particularly among men aged 60+ and women aged 40 and above.
These imbalances may affect the representativeness of the findings and will be considered during the analysis, with adjustments applied where necessary. Despite these limitations, the education profile of the sample closely aligns with population data.
Lead:
Mozambique Red Cross
Partners:
The Community Trust Index
The Community Trust Index, developed by the IFRC Community Engagement and Accountability (CEA) Unit, is an evidence-based tool to measure and enhance trust between humanitarian organizations and the communities they serve. The Community Trust Index is measured through Competencies and Values.